Refund Policy

At sunshine-ecom.store, we strive to provide accurate and reliable AI-powered image recognition services. Please read our refund policy carefully before making a purchase.

1. Refund Eligibility

Refunds may only be considered under the following conditions:

Service Failure: If our system fails to deliver the service as described (e.g., persistent technical errors, inability to process images).

Duplicate Payments: If you are accidentally charged more than once for the same order.

Unauthorized Transactions: If you did not authorize the payment.

Refund requests will not be granted for:

User dissatisfaction due to misunderstanding of features.

Claims after the subscription period has expired.

Excessive usage of the service before requesting a refund.

2. Refund Process

Refund requests must be submitted within 7 days of the transaction date.

Please contact us at [email protected] with your order details and a description of the issue.

If approved, refunds will be issued to the original payment method within 5–10 business days.

Cancellations will take effect at the end of the current billing cycle, and no partial refunds will be issued for unused time.

3. Contact Us

If you have any questions about this Refund Policy, please contact us at: Email: [email protected]